Customer reviews of Croxley Car Centre

By Jon L on 09 August 2017 | Purchase not verified

Nice, attentive and friendly pre buying car but after paying for it, the owner, Matthew revealed he didn't have the second key which costs a couple hundred from Nissan. He promised he would get original or replace it... 3 months on, he won't return phone calls and hasn't delivered on promise.

Reply from Croxley Car Centre on 16/08/17

Second keys are a problem for all motor dealers!!....Part exchange customers and our regular trade suppliers frequently neglect to supply the second key at the time of delivery or purchase. We do try our best to chase all keys that have been "left in the kitchen drawer" or "with the wife".. sometimes with little success. We rarely guarantee a second key unless we know for sure there is one to follow. Perhaps on this occasion there may have been a misunderstanding somewhere....Maybe its time we reviewed our policy regarding second keys ?? Terry G partner 07770232463

By Jane H on 10 June 2017 | Purchase not verified

We bought a super car for our daughter from this centre. The service was friendly, efficient and honest. There were a couple of bits that needed fixing on the car; bonnet clip, scrape on the rear bumper, both of these were fixed, the car was valeted. serviced and delivered to our house. My brother recommended this centre to us and I am recommending it to my friends. We were served by Peter.

Reply from Croxley Car Centre on 14/08/17

Thank you for taking the time to give this review.We hope you daughter enjoys her new car and also please thank your brother for his help. Regards Terry G partner